Monday, March 24, 2008


The library system I work for in undergoing a major re-organization. A former leader in our library, Helene Blowers now in Ohio, posted the following blog post over the weekend and it seemed to me as very profound and appropriate to consider as we move forward.

LibraryBytes: Growing the Org Chart

Helene really hit a chord with me. I like the idea of likening an organization to a garden, perhaps inspired by Spring getting going but it made total sense to me. In her description the leaders are the "dirt" that fertilizes and supports the organization. If you continue that analogy, I as a front-line worker might be like the worker bees who pollinate the garden and help it be fruitful. I am there to facilitate the customer experience and help them accomplish their goals. I doubt it will make any major difference as I feel I have always striven to provide the best possible service. However, it may give me a new way of looking at how I provide that service and as a gardener, I enjoy the analogy.

No comments: